COLUMBIA — A week ago, Nancy Holman sent an angry e-mail to other Columbia residents about her experiences at the Factory Card Outlet. She described an incident in which she had tried to get discounted or free Valentine’s for veterans at Truman Veterans Hospital and was treated rudely by store employees.
Internet gives consumers more voice and options
Monday, March 3, 2008 | 7:43 p.m. CST;
updated 11:38 a.m. CDT, Tuesday, July 22, 2008
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