Software glitch keeps Missouri agency from billing

Wednesday, April 21, 2010 | 4:48 p.m. CDT

JEFFERSON CITY — A new audit says software problems kept the Missouri Department of Mental Health from billing for nearly $2 million in services for nearly two years.

The report by State Auditor Susan Montee was released Wednesday.

In its response, the mental health department says it's working to reclaim most of the money from school districts, private individuals and insurance companies. It says the only money that cannot be reclaimed is $660,000 that should have been charged to the state's Medicaid program and other insurance companies.

The auditor's report says the agency suspended some billing from October 2006 to August 2008 while implementing new software.


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