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Missouri health care advocates dissatisfied with SynCare in Medicaid evaluations

Tuesday, August 30, 2011 | 8:15 a.m. CDT; updated 5:22 p.m. CDT, Tuesday, August 30, 2011

COLUMBIA — An Indiana company hired to screen Missouri Medicaid patients seeking home care faces complaints of poor service by health care advocates across the state.

Indianapolis-based SynCare LLC won a state contract to assess whether more than 50,000 Missouri Medicaid recipients qualify for home-based medical services. The contract is potentially worth more than $5 million a year.

Several groups that represent seniors and people with disabilities are asking the state to cancel the company's contract, which took effect in mid-May. They have said SynCare has been unable to fulfill its responsibilities and is keeping needy patients from receiving vital care.

The coalition scheduled news conferences about its concerns Tuesday in Cape Girardeau, Columbia, Springfield and St. Louis.

A call to the company's Indianapolis headquarters Monday night for comment was unanswered.


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