UM System faculty, staff to receive upgraded email system

Tuesday, November 8, 2011 | 7:03 p.m. CST; updated 7:26 p.m. CST, Tuesday, November 8, 2011

COLUMBIA — The faculty and staff at MU will receive an upgraded email system with more storage and better organizing functions in less than three weeks.

Beginning Friday, the Division of Information Technology will update MU and University of Missouri System faculty and staff email accounts alphabetically by last name to Microsoft Exchange 2010, which replaces the current Exchange 2007 “post office.”

“It will take approximately 17 days to finish the whole transition of MU and UM system,” said Terry Robb, spokesman for the Division of IT.

Email users at University Hospital, Schools of Medicine, Nursing and Health Professions and the Missouri Rehabilitation Center at Mount Vernon would not be included in this round of updates for technical reasons, Robb said.

After moving to the new Microsoft Exchange server, email users will have a larger mailbox—15 gigabytes, compared to two gigabytes now.

Users can drag email folders from a local computer to the server and save a large number of emails on the server, Robb said. Users can then access them at any time anywhere as long as they have a browser and Internet access.

A new feature will also allow users to better comply with the university’s record retention policy for organizing their email history.

“Users can keep their email records for specific time period of one, three, five and 10 years,” Robb said.

Though much will be improved, Robb thinks it won’t be difficult for users to adjust to the new version of the email system.

“There won’t be much change in the desktop and laptop client interface, actually,” Robb said, “and it is very simple to learn the new features.”

Some smartphone users may need to change their configurations to ensure that their smartphones access mail at

The Division of IT also offers a “what’s new” tutorial for those interested in learning about the new features.

Installing the new system began in August 2010, and the upgrade has cost just under $700,000 so far, Robb said.

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