Columbia Public Works Department asking for help with pothole issues

Monday, April 8, 2013 | 5:17 p.m. CDT; updated 5:51 p.m. CDT, Monday, April 8, 2013

COLUMBIA — With the seasons changing from winter to spring, it's time to clean up what the snow left behind.

For the Public Works Department, that means potholes — and the staff is asking residents for help getting them filled in.

Rest assured that city crews will do the physical labor, but with Columbia's 1,200 lane miles of roadways, there probably are some bumpy streets being overlooked. 

The Public Works Department has tried to make reporting potholes easier this year. Residents can:

Residents' pothole reports are plugged into a spreadsheet that maps out the city's repair needs.

The department started using the online form about a month ago to organize the thousands of email requests for snow plow services that it was receiving. 

"The online form has significantly improved the department's efficiency," department spokesman Steven Sapp said. Still, he added that those who report potholes should practice patience. It could be five to seven days before crews can fix the problem.

"It depends on what the workload is," Sapp said. "We will get to it. We are serious about getting to all the potholes."

The Missouri Department of Transportation also has declared war on potholes. Department Director Dave Nichols last week challenged employees to fix them by the close of business the day after a pothole is reported by the public.

The Pothole Patrol will continue working through Sunday. Travelers can report potholes any time by:

Supervising editor is Scott Swafford.

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