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MO HealthNet contractor sends customer information to incorrect address

Monday, August 5, 2013 | 6:21 p.m. CDT

COLUMBIA — Because of a software programming error, 1,357 MO HealthNet customers had their personal information sent to the wrong address between Oct. 16, 2011, and June 7.

Missouri Department of Social Services spokeswoman Rebecca Woelfel said in a news release that the software error has been identified and corrected.

According to the release, the information was sent in error by Infocrossing Inc., one of MO HealthNet's contractors. The type of information shared potentially included participant name, date of birth, MO HealthNet identification account number, county name, phone number and the last four digits of the Social Security number. No medical or financial information was released.

MO HealthNet has sent written notices informing the individuals that some of their personal information may have been revealed. Those who receive notifications can call 877-309-0021 to express any concerns and learn how to protect themselves from identity theft.

MO HealthNet, through Infocrossing Inc., is offering customers free credit monitoring services and enhanced identity theft assistance for two years, Woelfel said in the release.

MO HealthNet provides health care services for low-income and vulnerable residents of Missouri.

Supervising editor is Jake Kreinberg.


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