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Missouri Medicaid contractor mistakenly released patients' information

Monday, September 23, 2013 | 6:20 p.m. CDT

COLUMBIA — A contractor for Missouri's Medicaid program mailed personal information about policy holders to incorrect addresses for three years.

The mailings released the personal information of up to 26,000 Missouri residents, according to a press release from the Department of Social Services, which oversees the Medicaid program, which is called MO HealthNet. The information included names, birth dates, Social Security numbers, phone numbers and Medicaid account numbers.

No medical or financial information was released, according to the press release.

Infocrossing Inc., a data management contracting firm used by the state, discovered the software error that caused the incorrect mailings on July 25. The mailings took place for three years, from December 2009 to June of this year.

On Aug. 5, the department reported it was notifying 1,357 participants about the accidental release of their personal information. The organization will now alert another 25,461 individuals that their personal information might have been released.

Missouri is offering free credit monitoring services and identity theft consultations for two years to those affected by the information's release, according to the release.

Supervising editor is Richard Webner.


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