CORAL GABLES, Fla. — This long NCAA investigation of Miami did not start with Nevin Shapiro taking some recruits for a ride on his yacht or handing out some cash.
Instead, phone calls and text messages were the culprits.
Compliance issues — a lack of monitoring certain areas well enough at times — were part of Miami's mess over the past few years. And even though NCAA Case No. M362 is now essentially over, with a small number of scholarship losses for football and men's basketball as the most significant penalties left to address, the Hurricanes want to ensure this saga never repeats itself.
"The challenge for all of us is to make sure the lessons learned in what we've gone through are never forgotten," Miami athletic director Blake James said Wednesday, one day after the NCAA's report on the Hurricanes was finally released.
Miami self-reported numerous violations regarding improper phone calls and text messages in 2009 — things that on their own would have seemed like parking tickets. The NCAA started looking at the Hurricanes then and amped-up the probe a few months later when the former booster and mastermind of a $930 million Ponzi scheme began sharing his story with investigators.
"Staff members had a poor understanding of NCAA rules or felt comfortable breaking them," the NCAA said Tuesday.
It would seem unfair to apply those words to everyone at Miami — and worth noting that former Hurricane compliance director David Reed once confronted Shapiro at a football game and warned others at the school about him.
But if nothing else, it's a reminder of the need for vigilance.
"It's building a culture where people have relationships with compliance and trust that compliance is there to help them and assist them," said Jennifer Strawley, Miami's senior associate athletics director for administration. "It's creating an atmosphere where it's OK that if a mistake happens, we deal with it."
Most Miami athletic administrators have been hired since the Shapiro scandal broke widely in 2011 or have assumed new roles since. Compliance officials have more of a public persona now, utilizing social media and seminars to educate boosters, coaches and athletes about right and wrong.
Miami is still asking donors for support — but warning them that it won't buy unfettered access.
"Everybody in our community has been, to a person, totally supportive," Miami President Donna Shalala said. "Whether it's the students or the faculty or the alumni, they've been supportive both of the sanctions we imposed on ourselves and the way we conducted ourselves. They're also committed to how much we're going to have to invest in making sure that we do everything we can to stay within NCAA rules."
Miami is not the only school to be tightening the reins. Coaches know finding the right balance when it comes to compliance isn't easy.
"You know, it's really a double-edged sword because you want your guys to meet some people that are going to be beneficial to them down the road," West Virginia basketball coach Bob Huggins said. "Potential employers, people who have contacts, people who can make calls, people who can be references. At the same time, you're supposed to stay away from those very people."
A two-page list shows how seriously Miami is taking all this.
The NCAA's infractions report shows the corrective measures Miami has taken to safeguard against a future Shapiro-like mess. Boosters now have limited access to Miami athletes and facilities. Even the compliance office was moved so there could be better access to athletes.
Nothing is foolproof, but this scandal showed the Hurricanes areas where they were vulnerable.
"Education," James said. "I think that's the biggest component of it. A lot of the structure we've put into place. Now it's educating everyone. It's continuing to educate our coaches. It's continuing to educate our student-athletes. It's doing more reach-out with our fans and our alums on the process."
Around campus Wednesday, it was back to work.
"Is it nice to have it over? Yeah, it's nice," said Craig Anderson, Miami's associate athletic director for compliance. "And we're moving forward."
AP Sports Writer Dave Skretta in Kansas City, Mo. contributed to this report.