MU phone registration working again

Wednesday, August 20, 2003 | 12:00 a.m. CDT; updated 12:03 a.m. CDT, Wednesday, July 16, 2008

Class registration over the phone is once again possible at MU.

Christian Basi, MU spokesman, said there was a capacity overload in the computer registration system on Monday. The overload was caused by a combination of the newly installed security measures and an increased number of students registering at the four UM campuses.

“The system was up and running this morning,” Basi said.

About 350,000 transactions occurred on Monday, he said. A transaction is a single adjustment to a schedule, such as dropping or adding a class. Some students had multiple transactions when they registered Monday.

MU students can register for classes over the phone through the PAWS system, online through STARMU or in person at the Registration Center in Brady Commons.

Rachel English, a non-degree student, opted to register in person Tuesday. English said she had been waiting a half-hour to register and that the line was moving smoothly. About 30 people were in line, whereas more than 100 waited on Monday.

Hardware and software upgrades are planned in October before pre-registration for the winter semester to prevent the system from experiencing problems in the future.

Officials at the university’s Kansas City and Rolla campuses said they had a slowdown in their registration system on Monday but were able to get their students registered. Officials at the St. Louis campus could not be reached for comment.

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