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Dubuque's IBM lights

June 1, 2010 | 5:21 p.m. CDT
IBM opened a service center in downtown Dubuque, Iowa, in January 2009 and currently occupies floors 5-9 in the Roshek Building, once a department store, as seen on May 26. While many of the employees work standard business hours, the call center is staffed 24 hours a day.

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